Frequently asked questions

What is GenPlenty?

GenPlenty is an all-in-one AI creative platform designed for creators, video editors, and digital marketers. It brings together state-of-the-art AI video generators, image creators, voice synthesis, and specialized AI agents into a seamless workspace.

What can I build or create with GenPlenty?

You can create cinematic text-to-video clips, photo-to-video ads, UGC-style promotional content, high-resolution AI portraits, product packaging shots, background removals, voiceover cloning, and automated marketing videos.

Who owns the content created on GenPlenty? Can I use it commercially?

Yes! If you generate content while subscribed to any paid plan, you retain full commercial rights to use the assets for advertising, client projects, YouTube monetization, and e-commerce stores. Free tier outputs are for evaluation only.

How do I cancel my subscription?

You can cancel your subscription at any time by navigating to My Account > Subscription / Billing and clicking Cancel Subscription. You will retain access to your paid tier features and remaining balance until the current billing cycle ends.

How do I delete my GenPlenty account?

Go to My Account Settings, scroll to the bottom of the page, and select Delete Account. Confirm the action as prompted. Note: Account deletion permanently removes your project assets and remaining credit balances.

How do I contact Customer Support?

• Customer & Product Support: support@genplenty.com